Presales Solution Architect

Presales Solution Architect 

Who We Are

Artisan Studios is a digital innovation consultancy comprised of strategists, engineers, and designers who are passionate about the potential of technology. We provide full-service technology strategy and solution services to global leaders tasked with bringing disruptive change to their organizations. Specializing in the retail, restaurant, and hospitality spaces we help organizations thrive in the digital world.

About the Role

We are seeking a dynamic and experienced Presales Solution Architect to join our team. The ideal candidate will play a critical role in driving our sales efforts by providing technical expertise and support to our sales representatives, showcasing our solutions to prospects and clients, and leading the solutioning and pricing process for engagements. The Presales Solution Architect will collaborate closely with our Account Executives (AEs) to develop compelling proposals and Statements of Work (SOWs), ensuring alignment between client requirements and our service offerings. Additionally, this role will be responsible for facilitating a seamless transition of technical information to our delivery team post-sale and working with AEs to identify opportunities for upselling and account expansion.

Key Responsibilities

• Provide technical support for sales representatives by offering technical guidance/expertise during client interactions and presentation and assisting in articulating the technical value proposition of our solutions to address client needs and challenges
• Participate in sales calls and meetings to demonstrate our technical capabilities and answer client questions
• Lead the solutioning process for engagements, working closely with sales reps and solution architects to design comprehensive solutions that meet client objectives
• Develop pricing strategies and models for proposed solutions, ensuring competitiveness and profitability
• Collaborate on Proposal Development: Assist in crafting compelling narratives and value propositions that resonate with clients and differentiate us from competitors
• Work directly with AEs to co-build Statements of Work (SOWs) that accurately capture project scope, deliverables, timelines, and pricing. Ensure SOWs align with proposed solutions and client expectations, mitigating risks and addressing potential challenges. 
• Provide a seamless transition of technical information and requirements post-sale to the delivery team. Ensuring clear and comprehensive documentation of client expectations, solution designs, and technical considerations. 
• Partner with AEs to identify opportunities for account expansion and upselling based on client needs and business objectives
• Provide technical insights and recommendations to support ongoing client relationships and drive revenue growth

About The Candidate

You are passionate about technology, enjoy collaborating with sales teams, and have a knack for designing innovative solutions. You have direct, practical experience in delivering solutions to globally known clients, maintaining communication channels to ensure excellence, innovation, and achievement of project goals.

Knowledge, Skills and Experience

• 3+ years AWS sales partnership experience
• 7-10+ years of experience in presales, solution architecture, or technical sales roles, preferably in the IT services or consulting industry
• Strong technical background with expertise in one or more relevant technologies (e.g., cloud computing, software development, data analytics)
• Proven ability to translate client requirements into comprehensive technical solutions, including solution design and pricing
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences
• Proven experience in creating slide decks and customer presentations that effectively convey complex technical concepts and business value
• Strategic thinker with a customer-focused mindset and a track record of driving successful sales outcomes
• Collaborative team player with the ability to work effectively across multiple stakeholders and functions
• Results-oriented with a strong drive for achieving targets and delivering high-quality solutions
• Proficiency in Salesforce or other CRM tools is a plus
• Experience with supply chain and food service technical sales preferred
• Willingness to travel occasionally for client meetings and presentations

Core Competencies

• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
• Action-Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Builds Networks - Effectively building formal and informal relationship networks inside and outside of the organization
• Drives Results & Engagement - Has a track record of exceeding goal successfully while inviting input and sharing ownership and visibility with team  

More about our team

We are a creative company with a deep and equal passion for strategy, technology and design. Our work is diverse and so is our team. We are committed to building a culture where differences are embraced. Our team is fantastic, but we've got room for you if you're interested...

More about our benefits

Our clients appreciate that we always bring our "A" game. But to do that consistently requires life balance - we get that. Flexible working hours and remote work environments give our staff the freedom to enjoy both their life and their career.

Additional information

We believe our differences make us stronger. To ensure our culture continues to incorporate everyone’s perspectives and experience, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status.

As a remote-first, digitally innovative technology consulting firm, we pride ourselves on our ability to meet the needs of our clients. As such, you may be required to travel quarterly, depending on the specific client responsibilities of your role. This position requires constant operation of a computer, various software programs and other electronic productivity tools. This position requires prolonged observation of a computer screen. Additionally, it requires regular participation in virtual meetings and trainings.